BIC Trainers

Graham Bell, Executive Director, EDItEUR

Graham Bell HeadshotGraham Bell is responsible for the overall development of EDItEUR’s standards and the management services it provides on behalf of other standards organisations (including the International ISBN, ISTC and ISNI agencies). He joined EDItEUR as its Chief Data Architect in 2010, focussing on the continuing development and application of ONIX for Books, and on other EDItEUR standards for both the book and serials sectors. 

Graham previously worked for HarperCollins Publishers in the UK, where most recently he was Head of Publishing Systems leading the development of bibliographic and digital asset management systems. He has over a decade of experience with ONIX for Books. 



Francis Cave, Publishing Technology Consultant  

Francis Cave HeadshotFrancis Cave is a freelance publishing technology consultant and one of the UK’s leading experts on the application of XML in publishing. He has almost thirty years’ experience advising publishers on how to make best use of the latest technologies in editorial and production, and for the past twelve years has been supporting BIC in the development of a range of trade and library supply chain communication standards, including the BIC web service standards. He has been providing technical support to EDItEUR in the development of the ONIX for Books product information standard since 1999, and in the development of the EDItX family of XML transaction message formats since 2002.


Simon Edwards, Consultant
Simon Edwards, Book Industry Communication

Simon Edwards has worked in the book industry for over 25 years as a library supplier, publisher and retailer. After spells with WHSmith and Whitaker, he became a freelance consultant and worked for the likes of The Bookseller, The Booksellers Association, IBS Bookmaster, Macmillan, Nielsen, PubEasy and Vista undertaking a wide range of research, training, marketing and systems design projects. For BIC, over the past ten years, Simon has been involved in the e4books and e4libraries projects and authored many of BIC’s guides and reports on supply chain matters. As a BIC consultant, Simon is involved with the development of BIC and chairs the BIC Technical Implementation Clinics for both trade and libraries.


  • Metadata for Beginners


Ken Jones, Founder, Circular Software

Ken JonesFounder and Director of Circular Software, Ken Jones is a publishing software expert with over ten years' experience as Technical Production Manager, software trainer and developer at Pearson and Penguin Group UK.  

Ken now specialises in writing applications for publishers and offering training and consultancy on print and digital publishing software and workflows.



Stephen Long, Head of Nielsen BookNet, Nielsen Book

Stephen Long HeadshotStephen Long has worked in the book trade for over twenty-five years. Twenty of those were spent at the group of companies now making up Waterstones booksellers. During this period he undertook various store roles, including management, before joining the head office in the late nineties to focus on e-commerce.

Stephen joined Nielsen in early 2007 and heads up the Nielsen BookNet and Nielsen Technical Support teams. The role encompasses technical and commercial aspects of e-commerce in the supply chain. It includes account management and the development of new business in UK and export markets.


  • Introduction to BIC EDI message formats and code list


Karina Luke, Executive Director, BIC

Karina Luke, Book Industry Communication Karina has over 20 years' publishing industry experience, including 5 years with Dorling Kindersley, followed by 12 years at Penguin where she was the Digital and Data Supply Chain Manager. She joined Book Industry Communication Ltd (BIC) as its new Executive Director in February 2012 and has since been restructuring and re-energising the organisation in addition to growing its remit and international focus.
Previous publishing industry roles have included international sales/rights, customer operations, stock and data management. She has a wealth of operational and data experience in both the physical supply chain and the digital supply chain and is passionate about training, metadata and process improvement.

  • Metadata for Beginners


Heather O'Connell, Consultant 

Heather OConnell HeadshotHeather has more than 20 years’ experience in book publishing. Specialising in book production, she has held various positions including Production Director for Penguin UK and HarperCollins Publishers. She now runs a consultancy, using her passion for and knowledge of the industry to support a broad range of Print and Publishing clients and industry initiatives.



Howard Willows, Senior Manager, Data Development, Nielsen Book

HW HeadshotHoward has been driving the development of Thema – the international subject classification scheme for the global book trade – from its inception in 2011, and was the first Chair of the Thema International Steering Committee.  

Working in the book trade since 1987, Howard has been associated with the development of a number of industry standards, including the BIC Standard Subject Category Scheme and ONIX. 

At Nielsen Book, Howard has key responsibilities for all aspects of product data quality and the development of systems and processes in conformance with approved standards.