Feedback on our Training

Page last updated 3rd January 2020

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On this page:

General feedback

Metadata & Technical course feedbac (ALL) 

Production course feedback (ALL)

Library course feedback (ALL)

 

General feedback
The following statistics are taken from our feedback forms for courses held in 2019; statistics for BIC's training courses held in 2020 will be made available in December 2020.

  • 98% of our delegates would recommend a BIC training course
  • 85% of our delegates rated our trainers as excellent
    (the other 15% rated them as good)
  • 9 out of 10 rated our catering & venues as good or excellent
  • 99% rated the time allocated for discussion & questions as good or excellent
  • 100% agreed the objectives of the course they attended were met to a good or excellent standard

 

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BIC Metadata & Technical Training Courses:

Metadata Primer (formerly Metadata Power)

"A great course with great content."
- Anon. (Tuesday 19th February 2019)

"A great introductory course for anybody new to publishing who will be working with metadata."
Anon. (Tuesday 19th February 2019)

"Gives a good grounding and refresher."
David Plummer, RIBA (Tuesday 19th February 2019)

"A good general introduction. All the 'components' [of the course] were relevant."
Anon. (Tuesday 19th February 2019)

What component of the training was most effective for you? 
"Chris Saynor's [the trainer's] clear knowledge on the subject and his friendly manner."
- Rebecca Withers, Cambridge University Press (Tuesday 19th February 2019)

"Excellent introduction to the importance of accurate and timely metadata."
- Christopher Norris, Jolabokaflod (Thursday 14th September 2017)

"It was very useful to find out that the table of contents is an important metadata field for Academic Publishers. I have passed this information on to our Marketing Team."
- Anon. (Thursday 14th September 2017)

What immediate benefits have you gained from the course?
"An insight into the different roles within publishing and how they contribute to metadata production."
- Anon. (Thursday 14th September 2017)

What immediate benefits have you gained from the course?
"A far greater understanding of how customers search, and how different retailers and outlets search and present data."
- Anon. (Thursday 14th September 2017)

"The course was good and had lots of interesting insight into the different journeys that metadata takes."
- Anon. (Thursday 14th September 2017)

 

ONIX: Essentials
Rated 5 STAR by our 2019 course attendees ☆☆☆☆☆ 

"Graham [Bell] is incredibly knowledgeable and was very informative."
- Anon. (Friday 26th April 2019) 

Would you recommend this course to your training managers and/or colleagues?
"Yes definitely, I feel our company will benefit from this course a lot. [...] A big thanks to Graham [Bell] for this great course and the opportunity to ask questions and get involved at any point without feeling silly about asking."
- Anon. (Friday 26th April 2019)

What componenet of the training was most effective for you?
"Establishing in a very clear way how the structure of ONIX works."
Anon. (Friday 26th April 2019)

"A lot of things were covered; there was something for everyone." 
Anon. (Friday 26th April 2019)

Would you recommend this course to your training managers and/or colleagues?
"Yes. Gives an excellent basic understanding of a core component of our business."
Anon. (Friday 26th April 2019)

"Graham [Bell] was so knowledgeable about the subject and definitely got across a lot of information to a large group of us in a short amount of time. The use of specific real-life examples was very useful."
Anon. (Monday 5th November 2018)

Would you recommend this course to your training managers and/or colleagues?
"I definitely would – to anyone who works with or in relation to ONIX."
Anon. (Monday 5th November 2018)

What componenet of the training was most effective for you?
"Very good subject matter (it was good to get down to significant depth) and it was clearly explained... I was very impressed by Graham [Bell]'s depth of knowledge."
- Anon. (Monday 5th November 2018)

What component of the training was most effective for you?
"The general overview given was really useful and confirmed [my organisation's] processes / feeds are set up correctly (but there is still room for improvement). Also the useful information on current standards and ONIX requirements in the industry."
- Ben Almond, Elsevier (Monday 22nd May 2017)

Would you recommend this course to your training managers and/or colleagues?
"Yes, I have already recommended the course to a couple of colleagues as we need to improve / enhance our ONIX feeds to maximise discoverability."
Ben Almond, Elsevier (Monday 22nd May 2017)

What component of the training was most effective for you? 
"The second part of the course, getting to know the structure of the ONIX message and the actual tags. This was the most relevant part to my day-to-day job and also gave me ideas on how to improve."
- Anon. (Tuesday 1st November 2016)

“Learning about the detailed differences between ONIX 2.1 and 3.0 has provided me with greater understanding and knowledge to assist in my job  [...] Graham Bell is an excellent teacher making the course interesting even when the subject matter is not that ‘light’. He provides explanations in a clear and concise way.”
- Angela Kendall, Nielsen (Monday 23rd November 2015)

Would you recommend this course?
"Yes, very informative, interesting. I learnt a lot."
- Jessie Kimpton, Egmont UK (Monday 23rd November 2015)

"The course was excellent – no improvement required for the content of the course at all."
Huw Alexander, SAGE Publications (Wednesday 29th April 2015)

"The course was very well structured and thorough. The trainer explained everything in detail and with clear examples. Plenty of opportunities for discussion and questions."
Nia Beynon, Faber & Faber (Wednesday 10th September 2014)

"Very detailed course with lots of useful information."
- Anon. (Wednesday 10th September 2014)

"A very full and informative course with excellent scope to interact and engage."
- Anon. (Wednesday 25th June 2014)

 

ONIX: Advanced Topics

What componenet of the training was most effective for you?
"I particularly enjoyed the slightly less structured approach with a small number of people, leading to a more informal discussion-style of learning which very much suits me."
- Ben Salvesen, Bloomsbury Publishing (Tuesday 6th November 2018)

"I really enjoyed the day. Having such personal access to one of the guardians of the ONIX standard was very helpful, and informative. I specifically enjoyed the earlier part of the day, talking about conceptual data structures and how they have shaped ONIX."
Ben Salvesen, Bloomsbury Publishing (Tuesday 6th November 2018) 

Would you recommend this course to your training managers and/or colleagues? 
"Yes - I learned a lot about the practical uses of ONIX."
- Amy Southby, Penguin Random House (Tuesday 23rd May 2017)

"Learning about the detailed differences between ONIX 2.1 and 3.0 has provided me with greater understanding and knowledge to assist in my job."
- Angela Kendall, Nielsen (Thursday 18th February 2016)

"Graham Bell is an excellent teacher making the courses interesting even when the subject matter is not that ‘light’. He provides explanations in a clear and concise way."
- Angela Kendall, Nielsen (Thursday 18th February 2016)

Would you recommend this course to your training managers and/or colleagues?
"Yes. Great opportunity to ask an ONIX expert about any key features of ONIX. Also focussed presentation on important points, delivered in great detail."
- Anon. (Tuesday 24th November 2015) 

“I can think of many people in my company who would benefit from attending this course.”
- Anon. (Thursday 30th April 2015)

“Thorough!” 
Anon. (Thursday 30th April 2015)

 

Thema: Essentials (formerly Implementing Thema)
Rated 5 STAR by our 2019 course attendees ☆☆☆☆☆ 

"The slides were excellent and very informative. The trainer was fantastic, very knowledgeable."
- Rebecca Withers, Cambridge University Press (Friday 7th June 2019) 

Would you recommend this course to your training managers and/or colleagues? 
"Yes. Knowledge of [Thema] is key to getting our books into the right place in bookshops (online as well)."
- Anon. (Friday 7th June 2019)

"A very good overview of Thema. [...] The training was excellent."
- Anon. (Tuesday 17th April 2018)

What componenet of the training was most effective for you? 
"Gaining the understanding on how Thema codes work in relation to BIC codes; how to implement and move forward."
- Anon. (Tuesday 17th April 2018)

"I feel a lot less daunted about Thema now and enthused to get started!"
- Laura Longworth, Channel View Publications (Tuesday 17th April 2018)

What componenet of the training was most effective for you? 
"I found the practical part very useful; it allowed me to demonstrate and practice what I had learned."
- Jemima Donald, Pearson (Tuesday 17th April 2018)

What component of the training was most effective for you? 
"The direct comparison of how Thema differs to BIC. I knew it was 'bigger and better' but not previously understood the detailed advantages."
Kate Allen, Cambridge University Press (Wednesday 18th October 2017)

What component of the training was most effective for you? 
"Getting a greater understanding of [Thema] structures and current uptake globally."
- Anon. (Wednesday 18th October 2017)

Would you recommend this course to your training managers and/or colleagues? 
"Yes - it would be relevant to many other departments in our publishing house, e.g. marketing / editorial."
- Sarah Moore, Thames & Hudson (Wednesday 18th October 2017)

"Very interesting and informative."
Anon. (Wednesday 18th October 2017)

What component of the training was most effective for you?
“All of it. I needed to know more about Thema as I was starting from scratch. I needed a proper understanding of what it was, how it works, who uses it and how we could implement it. This course tackled all these points in a methodical, sensible and informative way.”
- Anon. (Tuesday 4th October 2016)

“I would recommend this course and will communicate elements of it across my business.”
- Anon. (Tuesday 4th October 2016)

“Come get your questions answered.”
- Gopi Rajendran, Klopotek (Tuesday 4th October 2016)

What component of the training was most effective for you? 
"The explanation of the structure of Thema and how the national extensions work. [...] Informative and useful day – very good!"
- Anon. (Tuesday 4th October 2016)

 

A Technical Introduction to ONIX & XML

“The course was clearly presented, logical and pitched at exactly the right level. Great for building confidence and consolidating work experience.”
- Anon. (Tuesday 27th October 2015)

“Very knowledgeable trainer who was very flexible for questions. Techy but easy to follow.”
- Anon. (Tuesday 27th October 2015)

“I really enjoyed this course. It contained lots of good and relevant information.”
- Benedict Salvesen, Bloomsbury Publishing (Tuesday 27th October 2015)

“I had a knowledge of XML prior to the course but for an introductory course it was well structured [...] I found this course useful and feel confident in ONIX now.”
- Anon. (Tuesday 27th October 2015)

What component of the training was most effective for you?
“Detailed information on schema vs DTD and latest documentation. This is the aspect of ONIX that I haven’t been able to self-teach during my years of hands-on learning. I feel much more comfortable about managing our transition to ONIX 3.0 now, thanks.”
- Anon. (Tuesday 27th October 2015)

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BIC Production Training Courses:

Colour Book Production Explained 
Rated 5 STAR by our 2019 course attendees ☆☆☆☆☆ 

Would you recommend this course to your training managers and/or colleagues? 
"I would certainly recommend [the course] to anyone in the publishing industry that I hear of who wants to have a deeper understanding of production. The trainers both had real expertise and there was no time wasted. We learned a lot and many long-standing uncertanties were resolved."
- Anon. (Wednesday 25th September 2019)

What componenet of the training was most effective for you? 
"The one-to-one discussions of real-life issues was particularly useful."
 - Anon. (Wednesday 25th September 2019)

What componenet of the training was most effective for you? 
"The ability to immediately see what we had discussed being put into practice on the factory floor. The direct correlation between the material covered and the environment was extremely effective."
- Catriona Beamish, HarperCollins Publishers (Wednesday 5th June 2019)

"Both [trainers] were extremely knowledgeable – and communicated their knowledge clearly, always allowing space for questions. Really helpful and patient."
- Anon. (Wednesday 5th June 2019)

What componenet of the training was most effective for you? 
"Heather and Steve's amazing knowledge – they were a mine of information and advice."  
- Martyn Lawrence, Royal Armouries (Wednesday 5th June 2019)

Would you recommend this course to your training managers and/or colleagues? 
"Yes - it covered everything!"
Martyn Lawrence, Royal Armouries (Wednesday 5th June 2019)

Would you recommend this course to your training managers and/or colleagues? 
"Definitely! It gives the reasoning behind why we do the things we do every day."
- Chelsea Taylor, Troubador Publishing (Wednesday 13th June 2018) 

What componenet of the training was most effective for you?
"Seeing our work as part of a manufacturing process and what is possible in real terms."
- Anon. (Wednesday 13th June 2018) 

Would you recommend this course to your training managers and/or colleagues? 
"Yes, really enjoyed the teaching style – very practical and informative." 
Jess Ward, Historic England (Wednesday 13th June 2018) 

What componenet of the training was most effective for you?
"Paper; proofing; covers; packaging; but all useful and very well explained."
- Anon. (Wednesday 13th June 2018) 

Would you recommend this course to your training managers and/or colleagues?
"Yes, useful for anyone who needs to know about the printing process – including marketing and designers."
Victoria Terry, Historic England (Wednesday 13th June 2018) 

"A good introduction to colour printing, particularly if you have had to learn on the job and not had any formal training previously."
- Anon. (Friday 16th May 2014)

"The small group allowed plenty of opportunity for questions. [...] Good information, good format." - Anon. (Friday 16th May 2014)

What component of the training was most effective for you?
"Being able to go and see the printing on the press made it easier to understand what had been explained earlier in the day."
- Anon. (Friday 16th May 2014)

 

Digital Printing for Books
Rated 5 STAR by our 2019 course attendees ☆☆☆☆☆ 

Would you recommend this course to your training managers and/or colleagues? 
"Yes - interesting and informative. I think a lot of people in publishing would find it interesting and useful."
- Catriona Allon, Bristol University Press (Thursday 11th April 2019)

What component of the training was most effective for you and why?
"Learning about different printing technologies – to better understand the reasons for choosing certain printing methods."
Anon. (Thursday 11th April 2019)

"Great course, very informative!"
Anon. (Thursday 11th April 2019)

"Really knowledgeable, interesting course leaders."
Catriona Allon, Bristol University Press (Thursday 11th April 2019)

Would you recommend this course to your training managers and/or colleagues?
"Yes: it's very comprehensive and really interesting to see all the processes in action."
Anon. (Thursday 11th April 2019)

What component of the training was most effective for you?
“Information on the technical side of inkjet printing, what’s in the machine and how it works, and the pros and cons of the various print options.”
- Anon. (Tuesday 10th November 2015)

“It was an extremely informative course and it was helpful to have the flexibility to ask questions.”
- Anon. (Tuesday 10th November 2015)

What component of the training was most effective for you?
“The balance between presentations and discussion.”
- Roger Christiansen, Ricoh Europe (Tuesday 10th November 2015)

 

eBook Creation: Investigated & Explained

What component of the training was most effective for you?
"Difference between fixed and reflowable EPUBs. Introduction to HTML and XML. Exploration of the inside of EPUB folders."
- Anon. (Wednesday 8th May 2019)

Would you recommend this course to your training managers and/or colleagues?
"Yes – it's a very useful exploration of eBook creation and all the considerations publishers need to make."
- Anon. (Wednesday 8th May 2019)

"A great introduction to the rapidly evolving world of eBook production with practical guidance on the options available, standards used and some pitfalls to avoid."
- Neil Wilson, The British Library (Tuesday 3rd November 2015)

"All of the course was useful and effective – bringing my knowledge at the start of course up-to-date and deepening my knowledge. [...] The instructor tailored the course to the needs of the participants."
- Anon. (Tuesday 3rd November 2015)

"Excellent introduction to eBooks and the tech behind it."
- Lisa Fiske, Atlantic Books (Tuesday 3rd November 2015)

What component of the training was most effective for you?
"Learning more in depth about HTML, formats and what to consider when creating eBooks. Very friendly and flexible structure allowing the instructor and delegates to learn from each other. [...] The course was excellent and enjoyable."
- Jemima Donald, Pearson (Thursday 26th March 2015)

"Nice relaxed atmosphere, great day and very insightful."
Jonathan Whitelaw, Printondemand-Worldwide (Thursday 26th March 2015)

"Informative – I found out what I needed to know."
- Anon. (Thursday 26th March 2015)

"I know that going on this course has enabled me to do my job more effectively, partly because it taught me things I didn’t know and new ways to approach the work but also because it reinforced what I did know and made me feel more confident."
- Leah Cullen, BookSource (Thursday 4th September 2014)

"I really enjoyed the course and now feel confident in areas of eBooks that I wasn't 100% sure about before. Knowing the basics is vital and that is what this course teaches you."
- Anon. (Thursday 4th September 2014)

"A really useful course that was interesting and relevant."
Anon. (Thursday 4th September 2014)

"The course demystified a lot of jargon for me and clarified some problems I had encountered in my job role."
- Anon. (Tuesday 15th July 2014)

What component of the training was most effective for you?
"Gaining awareness of what other publishers are doing; device comparisons; how to open an ePub file." 
- Anon. (Tuesday 20th May 2014)

"Enjoyed it!" 
Anon. (Tuesday 20th May 2014)

"A very lucid and helpful overview of eBook production."
- Anon. (Tuesday 8th April 2014)

"A useful overview for those not directly involved with hands-on eBook handling, but who need to understand what they are commissioning others to do."
Anon. (Tuesday 8th April 2014)

"This course has a really clear structure and is a great way to share ideas and discuss the eBook market and future developments. [...] Excellent layout and content."
- Anon. (Thursday 27th March 2014)

"Amazingly knowledgeable trainer. All my questions were answered in full. So many terms demystified." 
Anon. (Thursday 27th March 2014)

 

eBook Creation: Advanced & Practical
Rated 5 STAR by our 2019 course attendees ☆☆☆☆☆ 

What componenet of the training was most effective for you?
"Practical understanding of XML; discussions / ideas; and useful tools and checker for the future."
- Anon. (Wednesday 14th November 2018)

"I believe all the training was great - good variation and it was nice having a small group for one-to-one help."
- Andrew Smith, Taylor & Francis (Wednesday 14th November 2018)

What componenet of the training was most effective for you?
"Covering Alt text was really helpful and obtaining a greater understanding of converting to different formats."
- Lisa Brennan, Suffolk Libraries (Wednesday 14th November 2018)

"Clear information and useful tools, resources and links provided. Good information about future developments."
- Anon. (Wednesday 14th November 2018)

 

An Introduction to Production

What component of the training was most effective for you and why? 
"I liked the fact there were physical examples of books for us to look at rather than it all just being on a Powerpoint. I also found the information about FSC very interesting."
- Anon. (Tuesday 19th March 2019)

"I really enjoyed the course."
- Anon. (Tuesday 19th March 2019)

"I'd recommend [this course] to anyone as it's a great introduction, not only to production but also the industry."
- Anon. (Wednesday 28th March 2018)

Would you recommend this course to your training managers and/or colleagues?
"Definitely. Covers all of the major jobs and difficulties of a production employee (bar typesetting suppliers) and very clearly conveyed."
- Catriona Beamish, HarperCollins Publishers (Wednesday 28th March 2018)

"The course was extremely engaging, with lots of knowledge, nicely fitted into one day." 
- Anon. (Wednesday 28th March 2018)

"Very informative. The structure [of this course] is brilliant because each section nicely builds on top of the previous section and therefore takes one through the entire production process. [...] I found it all very effective but particularly because terminology was explained very well."
Rebecca Cachia, HarperCollins Publishers (Wednesday 29th March 2017)

What component of the training was most effective for you and why?
"Learning the science and finer details of the printing process, which had not previously been explained in detail to me, really aids understanding. Also, the time [allocated] for questions throughout is really helpful."
- Ellen Edmondson, HarperCollins Publishers (Wednesday 29th March 2017)

"The instructor has a very thorough knowledge."
- Anon. (Wednesday 29th March 2017)

"A brilliant course. Very informative and a great trainer!"
- Graham Waldron, Centum Books (Tuesday 26th January 2016) 

What component of the training was most effective for you?
"Being able to ask questions at any point, and steer discussion towards required topics."
- Anon. (Tuesday 26th January 2016)

“I have been very impressed by how the course was run, the knoweldge of those running it and the careful and considered way the information was imparted [...] A very good general overview. I would recommend it to all those starting in publishing.”
- Helen Peatfield, HarperCollins Publishers (Thursday 9th July 2015)

“This course has been very useful and well explained, and has added to my industry knowledge.”
- Yasmine Aichaoui, Printondemand-Worldwide (Thursday 9th July 2015)

"I loved that the groups were small so the course felt more personal."
- Anon. (Thursday 9th July 2015)

What component of the training was most effective for you?
"Hearing about how to select a printer, how to write a full price request and also details of different print methods / binding types. [...] Thank you Heather [O'Connell – our trainer] and BIC, this session was so useful for me."
- Emma Milman, Class Publishing (Thursday 9th July 2015)

"Great course and really helpful teacher. She really knows her stuff!!"
- Anon. (Wednesday 6th August 2014)

What component of the training was most effective for you?
"Learning about the expectations and requirements of the presses  especially FSC paper regulations and CSR rules to take into account."
Anon. (Wednesday 6th August 2014) 

To read our blogs about this course, written by some of our past attendees, please click hereand here.

 

Mono Book Production Explained

"Overall an excellent course which was very well presented by all concerned." 
- Anon. (Thursday 10th - Friday 11th July 2014)

"Incredibly useful. I learnt a lot."
- Anon. (Monday 28th - Tuesday 29th April 2014)

What component of the training was most effective for you?
"The practical demonstration of theoretical elements discussed. It was very informative to see all the various printing processes."
- Anon. (Monday 28th - Tuesday 29th April 2014)

 

Pre-Press for Publishing

"It was really useful to focus on this information with experts [...] The course was excellent overall. Perfect environment for discussion and asking questions." 
Nicola Platt, Taylor & Francis Group (Wednesday 11th November 2015)

"This course contains lots of useful information about everyday topics that don’t usually get discussed; a chance to ask questions you’ve always wanted to ask!" 
Anon. (Thursday 14th May 2015)

Would you recommend this course? 
"Absolutely [...] it provides a publisher with the knowledge to oversee the pre-press process confidently and communicate clearly." 
Sarah Worrall, National Galleries of Scotland (Thursday 14th May 2015)

 

Shipping Explained

What component of the training was most effective for you?
"Terms, documents, consolidation and services explained. Seeing the reality of the scale and challenges of a container ship."
- Bree Wright, Penguin Random House (Wednesday 3rd August 2016)

"Unique and practical".
Anon. (Wednesday 3rd August 2016)

"I had a great day! Everything was explained clearly with many real life examples."
- Anon. (Wednesday 3rd August 2016)

"The information in this course comes across clear and interesting."
Zara Markland, Macmillan (Tuesday 23rd June 2015)

What component of the training was most effective for you?
"Seeing a container vessel and the port really helped with understanding all the processes involved."
- Anon. (Tuesday 22nd April 2014)

"I want to send the rest of my team on this course."
- Anon. (Tuesday 22nd April 2014)

 

BIC Library Training Courses:

EDI for Libraries
Rated 5 STAR by our 2019 course attendees ☆☆☆☆☆ 

"Very informative presentation and discussions between attendees in a pleasant, relaxed atmosphere."
- Sue Eustace, Wakefield Libraries (Tuesday 21st May 2019)

Would you recommend this course to your training managers and/or colleagues? 
"Yes. Raised my awareness / knowledge."
Caroline Chandler, Medway Council (Tuesday 21st May 2019)

What componenet of the training was most effective for you? 
"It was all interesting – key parts were knowing that documentation exists and knowing where and how to find it."
- Donna Henderson, SELMS (Tuesday 21st May 2019)

Would you recommend this course to your training managers and/or colleagues? 
"Yes to any colleagues working with EDI."
- Anon. (Tuesday 21st May 2019)

What componenet of the training was most effective for you? 
"Error messages – I have developed a better understanding of the codes and what they mean."
- Anon. (Tuesday 21st May 2019)

Would you recommend this course to your training managers and/or colleagues?
"Yes - it's so hard to find out about EDI otherwise."
Anon. (Tuesday 21st May 2019)

"Simple and effective – [the course] answered all the questions I had."
Anon. (Thursday 22nd November 2018) 

"This course was definitely useful for my everyday work."
- Anon. (Thursday 22nd November 2018) 

What componenet of the training was most effective for you? 
"Having the raw EDI data explained. Helped towards understanding of deciphering of codes and what to look out for in terms of errors."
Anon. (Thursday 22nd November 2018)   

"Clear, basic knowledge covered. Applicable to many levels."
Anon. (Thursday 22nd November 2018)  

Would you recommend this course to your training managers and/or colleagues? 
"Yes, a lot of information but definitely feel more equipped to talk about EDI."
- Samuel White, West Sussex Library Services (Thursday 22nd November 2018) 

"Really knowledgeable and friendly trainers."
Anon. (Thursday 22nd November 2018)   

What componenet of the training was most effective for you?
"Explanation of short codes and links to user guides for troubleshooting. [...] A useful overview of EDI and emerging API possibilities."
- Anon. (Thursday 22nd November 2018) 

Would you recommend this course to your training managers and/or colleagues?
"Yes. Very concise and useful. Having an LSS supplier on hand was useful."
Anon. (Thursday 22nd November 2018) 

What componenet of the training was most effective for you? 
"Everything as I am new to this area. It was a very interesting overview, with very useful examples and links to follow to learn more."
Anon. (Thursday 22nd November 2018) 

"Excellent introduction to library EDI messages. I wish it was mandatory for any Library Resources who work with EDI."
- Paul Bradley, W.F. Howes (Thursday 7th June 2018) 

What componenet of the training was most effective for you?
"All of it."
- Alex Birchall, Middlesex University (Thursday 7th June 2018) 

Would you recommend this course to your training managers and/or colleagues? If so, why?
"Yes – very relevant to what we do." 
- Gang Wells, The University of Liverpool (Thursday 7th June 2018) 

"Absolutely fascinating. Very informative indeed."
- Eric Jackson, Leeds Beckett University (Thursday 7th June 2018) 

What componenet of the training was most effective for you?
"Hard to say - it was all very useful! [...] It was a good overview with entertaining and knowledgeable presenters."
- Anon. (Thursday 7th June 2018) 

What componenet of the training was most effective for you?
"Finding out where to go for information. Learning about future standards."
- Nikki Cooper, Cambridgeshire Libraries (Thursday 7th June 2018) 

"Very interactive and environment was condusive to informal discussion."
- Anon. (Thursday 7th June 2018) 

Would you recommend this course to your training managers and/or colleagues?
"Yes, I would as it is of use to everyone who needs to increase knowledge / understanding of EDI – I did feel a little more confident afterwards."
- Anon. (Thursday 7th June 2018)