Course Cancellations

Please note: as BIC prices its training courses so competitively, the running of them is dependent on there being a set minimum number of delegates registered by the time the booking period ceases. For this reason, please be aware that unfortunately some courses may be cancelled if this requirement is not met. Should this happen, BIC will arrange for full refunds for all training courses booked. We will liaise with registered delegates at least 2 weeks prior to each course date regarding this. BIC apologies for any inconvenience caused.

Refund Policy

Prior to booking yourself or a colleague onto any BIC training course, please take a few moments to familiarise yourself with our refund policy.

Should you need to cancel your ticket, refunds may be given as follows:

  • Up to 6 calendar weeks (i.e. 42 calendar days) before the event: full refund ( minus Eventbrite fee)
  • Less than 6 calendar weeks, but more than 2 calendar weeks (i.e. 14 days) before the event: 50% refund
  • Less than 2 calendar weeks before the event: no refund

If you (or a colleague in your place) do not attend the training course you have booked, no refund will be given.

Please note: Tickets are transferable within your organisation.

For further information about our refund policy, please contact us.